Texas Capital Bank Client Support will be closed for Presidents' Day on Monday, February 17, 2025. We will be back to our normal 8:00 AM to 6:00 PM support hours on Tuesday, February 18, 2025. 

Maintenance is scheduled to take place on Saturday, June 7, 2025, from 7:00 a.m. CT to approximately 7:00 p.m. CT. During this time, some services may not be available or may have reduced functionality.

 

Security Alert: ‌We have received reports of fraudsters posing as financial institutions’ support teams in an attempt to steal personal and financial information. ‌Remember, Texas Capital will never ask you for your full account number, Online Banking password, PIN or secure access code through email, via SMS message or over the phone. 

Contact Us

Call Us

Corporate 214.932.6600

Email Us

Send us a message

Visit a Branch

Visit one of our locations

Report Debit Card Fraud

844.421.8673 

Frequently Asked Questions

Visit this page to find answers to some our our most frequently asked questions.

Personal Banking

Phone: 877.839.2265 
Fax: 877.839.2738
Email: Send a message  

Available: Monday through Friday, 7 a.m. to 6 p.m., Saturday 9 a.m. to 4 p.m. CT 

Online Banking Guide: Learn More 

Treasury Support

Phone: 800.839.2801
Email: Send a message

Available: Monday through Friday 7 a.m. to 6:30 p.m. CT 

Online Banking Guide: Learn More

Private Bank

Phone: 800.489.0094 option 2 
Email: Send a message  

Available: Monday through Friday 7 a.m. to 6 p.m., Saturday 9 a.m. to 4 p.m. CT

CreditNow Client Support

Phone: 800.464.7040

Available: Monday through Friday, 8 a.m. to 6 p.m. CT 

Credit Card Customer Service

Phone:  

888.999.3304 (Mastercard) 

800.229.6800 (Mastercard World Elite)

Lost or Stolen ATM / CheckCard

Phone: 877.839.2265, option 1 or 800.554.8969

Fraud Inquiries

Received a suspicious email?

For all questions pertaining to fraud, please use the "Email Us" link above.

Telephone Banking

Phone: 877.839.2265, option 2

You can use our 24-hour telephone banking system to check your account balances, transfer funds
and/or change your ATM/CheckCard PIN.

Bask Bank

For questions about Bask Bank®, please click here. 

Mailing Address

Mail deposits standard or overnight to:

Texas Capital Bank
Attn: Financial Center
5800 Granite Pkwy, Ste 150
Plano, TX 75024

We may be unable to process your deposit if the check is not endorsed properly, is missing your account number, or is not payable to you. 

Mail correspondence to:

Texas Capital Bank
Attn: Consumer Operations
1001 E. Lookout Dr, Tower A, Ste 700
Richardson, TX 75082

Can't find what you need?

Please contact the appropriate office or banking center.

View a list of locations and hours.

Retail Banking Support

To reach one of our regional banking leaders for further support, please use the email below. 
Email: [email protected]